Redhotservers highly trained support team is available 24 hours a day and seven days a week. Our staff is committed to providing the highest quality of customer service to our clients every day. We value your business by providing 100% uptime guarantee on server hardware and electrical.
Support Limitations - All services offered by Redhotservers are unmanaged. This means that once a working operating system and control panel (if requested) is delivered we are only responsible for network and hardware related issues.
If you require our managed services please contact our sales office.
Please include detailed logs or full email headers with all abuse reports. We are unable to respond to every report we receive, however all submissions are reviewed by a technician and appropriate action taken if it is warranted.
